We can change an item in your order for the same value if you message us within 3 hours after placing your order.
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Can I change an items after I order?
Can I add an item after I order?
Please email us within one hour of order at firstname.lastname@example.org to make changes.
How can I apply my discount code?
You can apply your code on the checkout page in the discount field then hit apply.
How long does it take to ship my order?
We usually ship out orders in 24-48 hours, excluding weekends and Canadian holidays.***Please remember that our products are handmade by a small a team so if you're order does not ship out right away it means we are still making it and will ship it out as soon as it's ready! :)
Where do you ship from?
All our products are made locally in and ship out from Ottawa, Canada.
How much does shipping cost?
United States: $4.25 USD
Canada: $12.14 CAD
Europe: $9 USD
Rest of world: $12 USD
We offer free shipping on orders above $50 USD.
What is your return and exchange policy?
Do you provide return labels?
What payment methods do you accept?
How can I contact you?
Can't find an answer to your question?
Email us at email@example.com